All sessions are interactive and cover the various contexts and characteristics of culture based on the research and theories of interculturalists: Hall, Hofstede, Ting-Toomey, Bennett and Trompenaars. Each workshop concludes with an action plan for transferring training to practical performance behavior.
What To Do About Culture - Developing Cultural Competency and Awareness
Culture and Living Space - Cultural Awareness For the Real Estate Industry
Speak Now - Developing skills for speaking to a Western audience
Welcome to America - Awareness of cultural norms and values of the United States
You're Moving Where - Expat Preparation Training
Managing and Developing Teams Across Cultures - Skills for culturally diverse traditional teams
Team Building Across the Globe - Skills for virtual teams scattered across the globe
Hello, I'm Your Customer - Multicultural Customer Service
Flip Charts, Handouts and Chop Sticks - Train-the-trainer for the global trainer
Many Cultures, One Classroom - Cultural competency for the classroom teacher
Culture and Mythology - Values and behavioral development
Preserving the Heritage - Gullah and Geechee Culture
Who Are the Cherokee - Food, Culture and Indianlore
Workshop details: What To Do About Culture - Developing Cultural Competency and Awareness • What is culture and why is it important • Impact of cultural differences on communication with team members • Explore cultural context characteristics and how they influence behavior using the theories of Hall, Hofstede and Bennett • Solutions and strategies for communicating and working in multicultural environments • Explore Bennett’s stages of cultural sensitivity development • Action planning for improving performance; individual and team • A must for the expat or executive who works across cultures each day
Culture and Living Space - Cultural Awareness For the Real Estate Industry • A one of a kind workshop for the real estate industry. • Create an awareness and understanding of different religious, spiritual and cultural preferences in personal living space and why certain requests are made • Prepare real estate agents to increase their intercultural communication effectiveness when working with clients from other cultures • Take a proactive approach for the continued changes in demographics of potential clients • A must for anyone working in real estate. As the dollar decreases in value, more homes will be purchased by buyers from other countries wanting to take advantage of this golden opportunity for real estate investors
Speak Now - Developing skills for speaking to a Western audience • The role of culture in listening, choice of words, response, analysis of information, humor, gestures and participation • Understanding and conquering fear • Planning, preparing, practicing your speech • Audience and cultural influence • Managing logistics • Handling questions in a culturally appropriate manner • Slang, jargon, idioms and colloquialisms • Creating culturally appropriate visual aids
Welcome to America - Awareness of cultural norms and values of the United States • An excellent one-on-one for expat executive and their families moving to the US • In-depth review of US values, norms, beliefs and behaviors • Social etiquette • Conducting meetings and networking • Understanding the cultural context of the US • Exploring the various cultures which make the US diverse
You're Moving Where - Expat Preparation Training • Overview of cross-cultural business practices • Handling the challenges of culture shock for the expat and their family • Creating strategies for living and working in another country • Briefing on leadership styles, communication styles, meeting styles, business etiquette, historical influences and protocol do’s and taboo’s • Excellent coaching session for expat moving to US
Managing and Developing Teams Across Cultures - Skills for culturally diverse traditional teams • Study of cultural context characteristics and how each influences communication, work behavior, interaction and leader-employee relations using the theories of Hall and Hofstede • Identify strengths and evaluate how they can help the team become more productive and effective • Establish strategies for reaching goals, objectives and expectations • Developing cultural competencies • Action plan for improving team performance
Team Building Across the Globe - Skills for virtual teams scattered across the globe • Course context of Multicultural team building workshop along with: o Communicating across time zones, styles and cultural contexts o Explore the challenges of communicating virtually and across various cultures too o How to get work done in a virtual team o Skills for meeting virtually o Using technology to achieve communication goals and expectations
Hello, I'm Your Customer - Multicultural Customer Service • What is culture • Review the company’s commitment to service delivery and company standards • How culture influences customer service delivery • Values and human behavior • Cultural contexts and characteristics – theories of Hall and Hofstede • Sharing best practices
Flip Charts, Handouts and Chop Sticks - Train-the-trainer for the global trainer • Train-the-trainer for global trainers and domestic trainers with diverse audiences • Learning styles and communication styles • Evaluating “who is my audience” • Cultural context and training • Trainer competencies • Selecting a facilitation method • Handling Q&A • Using humor • Logistics, planning, preparing and presenting • Using audio/visual aids
Many Cultures, One Classroom - Cultural competency for the classroom teacher • Creating cultural strategies to help teachers work with diverse parent and student populations • Integration school standards with cultural competencies • Understanding the influence of values, norms and beliefs on student and parent behavior • Culture, community and school – how culture influences each
Savvy Global Citizens - Building cultural awareness and tolerance through youth workshops • Excellent workshop for youth from ages 9 -17 • Explore values and behavior • Who am I • Workshops are customized based on age of student group
Bye, Bye Bias – Cultural awareness curriculum development for teachers • Exploration of materials to help teachers develop culturally sensitive curriculums • Review of multicultural books • Guidance with preparing special school programs
Culture and Mythology - Values and behavioral development • An in-depth look at how mythology, religion and culture are intertwined • A look into the food maps of the world and how they have influenced culture and societies
Preserving the Heritage - Gullah and Geechee Culture • The Gullah culture of coastal Georgia is explored through stories and sharing of historical information from those who grew up on a coastal Georgia Island • A look at life then and now • What is being done to preserve this culture • The crafts of the coastal islands • The connection between the coastal islands and West Africa • Taught by the author of our Georgia Barrier Island Cookbook
Who Are the Cherokee - Food, Culture and Indian lore • Explore the lifestyle, food and plants of the Cherokee Indians • A in-depth look at the crafts and the stories they tell • Engage in fascinating Indian lore and experience the humor of the Cherokee Indians • Who are the Cherokee yesterday and today • Taught by the author of our Cherokee Cookbook